Yotel Toy Car Quick Pics
Now this is amazing customer service and a company that knows how to engage with their guests. Yesterday afternoon, after a walk to Grand Central, I posted a tweet mentioning my hotel — the New York Yotel — and soon had a quick exchange with the Yotel staff on Twitter which included this message:
@philipjreed Thank you! Our sales team would love to meet you! Please e-mail sales@yotelnewyork.com so they can say hello on Monday. ๐
รขโฌโ YOTEL (@YotelHQ) February 14, 2014
Roughly thirty minutes later I was chatting with Cari and Maysoon, the Yotel’s Director of Sales and Group Service Manager, and quickly found my feelings toward the Yotel greatly reinforced: This is a fantastic hotel and one I will always choose to stay at when visiting NYC. And the two clearly knew how to strengthen my love for their hotel when they gave me Yotel-branded toys. Hurray!
This little Mini Cooper S was manufactured by Corgi and is a clean, well-crafted toy car that’s going on the shelf of toy cars once I get home. The tampo work is clean and clear, the shapes perfect, and the car has every bit as much of the heft and quality that we expect from a well-made die-cast auto. It may not have the speed of a Hot Wheels car, but it’s got the elegant and minimalist styling of the Yotel so I’m plenty happy.
Thank you, Cari and Maysoon, for taking the time out of your day to ask to chat with me. I’ll definitely be in touch about your event space and maybe we can work out something amazing for the future. And regardless of whether or not we can find a way to bring games into the ultra-swell Yotel I truly appreciate the thought you both put into asking to meet with me.
And everyone who works with customers, I suggest considering the impact this simple act by the Yotel staff has had on me. I was already praising the Yotel regularly — and I always suggest that Steve Jackson Games staff stay here when visiting the city — and now I’m only going to grow louder in voicing my recommendation that anyone visiting NYC stay at the Yotel.
Enjoy the pics!
Related articles
- NYTF and Yotel! (battlegrip.com)
- Hotel’s LEGO Wall Offers Free Rooms For Innovative Creations [Pics] (psfk.com)
- First Class Experiences at Affordable Prices, YOTEL Take its Revolutionary Hotel Concept to Singapore (jetsettimes.com)